Snapchat has a support website that is similar to the in-app support system. You might be able to figure out your issue on your own. Read some information on Snapchat’s support website. No one can see that you sent an email to Snapchat, which is probably why they don’t put as much effort into responding to emails. You can also send them a direct message by clicking the Message button on their profile.Ĭontacting on Twitter is a great way to get a response promptly, because anyone who follows Snapchat on Twitter will see this issue, and Snapchat wants its users to know they will resolve problems quickly when everyone can see that there are issues. You can “tag” or “mention” them in a tweet, by putting followed by your inquiry.

You can see the Snapchat Support Twitter page here. Perhaps the quickest way to get in touch with Snapchat is to reach out to them on Twitter. Reach out to Snapchat customer support on Twitter to get a quick response. Keep in mind that Snapchat support probably gets tons of emails from people just like you, so it’s hard for them to respond to every single one in a timely manner. It’s worth a shot, though! You can send an email to Snapchat at: This isn’t the greatest way to get in touch with Snapchat, especially if you want a reply quickly. You can try sending Snapchat support an email, but there is no guarantee that you’ll get a reply. Try contacting the Snapchat support team via email.

Or, scroll down and select the topic that is related to your issue.Ĥ Tips for Contacting Snapchat Support 1. Tap in the search bar and type in your question.Tap the Gear icon to access your settings.

Tap the Ghost button to open your profile.

Open the Snapchat app on your device and log in to your account.

To get in touch with Snapchat’s help team: In this article, we’ll show you how to contact Snapchat support, and give you some tips for having your problem with Snapchat resolved! Having trouble with something on Snapchat? Want to get in touch with their customer support team, but not sure how? If so, you’re in the right place.

Snapchat support help